Frequently Asked Questions

AI quality assurance is a comprehensive testing and verification process that evaluates AI systems for correctness, safety, fairness, robustness, and compliance with regulatory standards. It ensures systems work as intended and meet established quality criteria before deployment.

AI systems can exhibit unexpected behaviors, biases, and vulnerabilities that impact users and organizations. Rigorous QA testing identifies these issues before production deployment, reducing risks, ensuring compliance, and building user trust in AI systems.

We offer three CASA certification levels: Level 1 (Foundation) for basic testing, Level 2 (Professional) for production systems, and Level 3 (Enterprise) for mission-critical applications. Each level has specific requirements and recertification schedules.

Timeline varies by certification level: Level 1 typically takes 2-4 weeks, Level 2 takes 6-12 weeks, and Level 3 takes 3-6 months. Timelines depend on system complexity and testing requirements.

Continuous monitoring tracks AI system performance in production, detecting drift, degradation, anomalies, and behavioral changes in real-time. This enables proactive issue identification and prevents quality issues from impacting users.

Red teams simulate adversarial attacks, including prompt injection, jailbreaks, context confusion, and output poisoning. These simulations identify vulnerabilities before malicious actors can exploit them, strengthening system security.

We align with CASA, ISO 42001, NIST AI Risk Management Framework, and BSI standards. Our certifications provide mutual recognition with international bodies, ensuring compliance across jurisdictions.

We use systematic testing across demographic groups, protected attributes, and intersectional categories. We measure demographic parity, equalized odds, and disparate impact using established fairness metrics and custom analysis.

Yes, we work with any AI architecture including LLMs, transformers, traditional ML models, computer vision systems, and custom implementations. Our methodologies are flexible and scalable across different system types.

Pricing depends on system complexity, certification level, and testing scope. We provide custom quotes after initial assessment. Most organizations invest 0.5-2% of development budget for comprehensive quality assurance.

Recertification frequency depends on the certification level and system type: Level 1 annually, Level 2 every 18 months, Level 3 every 12 months. Significant system changes may require interim assessments.

We provide comprehensive test reports, vulnerability assessments, certification documents, audit trails, compliance matrices, executive summaries, and technical documentation suitable for regulatory submission and internal governance.